Effective Date: [January 1, 2026]

Virginia Housekeepers LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Service address

  • Any information submitted through forms, bookings, or inquiries

We may also automatically collect limited non-personal information:

  • Browser type

  • Device type

  • IP address

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Provide cleaning services

  • Schedule and manage appointments

  • Send service notifications

  • Respond to inquiries

  • Improve user experience

  • Send promotional communications

3. SMS Opt-In & Communications

By providing your phone number through our website or forms, you consent to receive communications from Virginia Housekeepers LLC, including:

  • Appointment reminders

  • Service updates

  • Customer care messages

  • Promotional and marketing texts

Message frequency varies.
Message and data rates may apply.

Consent is not a condition of purchase.

4. Opt-Out Instructions

You may opt out at any time:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

You may also contact us directly at (703) 858-2266.

5. Ringless Voicemail

By submitting your phone number, you agree that Virginia Housekeepers LLC may send:

  • Ringless voicemail messages

  • Appointment reminders

  • Promotional offers

You may opt out by contacting us directly.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and behavior

  • Enhance user experience

You may disable cookies through your browser settings.

7. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers strictly for business operations:

  • CRM platforms

  • Scheduling systems

  • Payment processors

  • Messaging providers

8. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Data Security & Handling

We implement reasonable safeguards to protect your information. While we strive to use commercially acceptable means, no method of transmission over the internet is completely secure.

10. User Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion where applicable

Requests may be submitted using the contact details below.

11. Contact Information

Virginia Housekeepers LLC
920 Sycolin Road, #125
Leesburg, VA 20175

Phone: (703) 858-2266

12. Policy Updates

We may update this policy periodically. Revisions will be posted with an updated effective date.