We would need an extra time to clean your house thoroughly during the initial cleans to bring it to Virginia Housekeepers standards where we can maintain on a recurring visits. During the initial cleaning, Virginia Housekeepers will clean your home top to the bottom. Initial cleaning takes longer since your [...]

Our cleaning services can be provided on a weekly, every other week (bi-weekly), or monthly, depending on your cleaning needs. Virginia Housekeepers also offers cleanings for special occasions, as well as move-in, move-out cleaning services.

Virginia Housekeepers cleaning crews consist of two people. Occasionally, we may send our quality control manager with the team to ensure the quality of our services.  Larger homes may require a third or fourth team member.

We make every effort to ensure that our regularly scheduled customers have the same cleaning team come to their home week after week, however, we may send a different crew due to illness, vacation or scheduling conflicts.  All of our cleaning crews are trained to provide a consistent service each [...]

Virginia Housekeepers is unique in how we operate. For all of the major holidays (listed below), all of our cleaners have the option, if interested, to earn double pay during these specific days. Our cleaners are paid for these holidays but in some cases, they may not celebrate that holiday [...]

Please ensure that if your home is equipped with a security system it is turned off or disarmed on the day of your scheduled cleaning. If you choose to provide us with instructions for arming or disarming your security alarm, we will not be responsible for any alarms that may [...]

Our team members are compensated based upon reviews and the quality of their service and do not expect tips, however, the teams do appreciate them and are allowed to receive them if you would like to leave them a tip as recognition for exceptional work. You can leave a tip [...]

Call us or email us within 24 hours and we will re-clean the area, free of charge.  Pictures can always help us, so please take a picture and send it to us (if necessary).

We do our best to handle your things with the utmost care; however, sometimes accidents cannot be prevented.  Should damage or breakage occur while we are cleaning your home, we will make every effort to repair the item or replace the item should repair not be possible. Insurance claims will [...]

Depending upon the type of service, interior window glass cleaning is included along with cleaning the window sill and frame (up to 8ft). We can offer exterior window cleaning (up to 8ft) for specific types of windows for an additional charge (the kind that fold-in and are accessible from the [...]