All cleaning services can be canceled up to 48 hours in advance without any fee. If you cancel within the 48 hour period prior to the scheduled appointment, you will be responsible for 50% of the estimated cleaning fee. We do not like to charge this fee but since we will have to eat the non-billable time, we feel as though it is only fair since our cleaners expect/plan on a certain level of income and make plans for associated personal expenses as a result. For example, most have to pay for childcare regardless and therefore, this change in plans is very costly. Be sure to review/understand our policies and fees regarding changes.