Yes — background checks and insurance are non-negotiable here. Candidates for Herndon routes are screened for criminal history, their references are called, and they interview in person. Once hired they are employees on our books, fully insured and bonded, which keeps both your house and our team protected. Ask us at the estimate and we will confirm the specifics of coverage for your Herndon house directly. No third-party contractors are ever sent to a Herndon house.