Yes. Everyone we send into a Chester property is a W-2 employee of Virginia Housekeepers, not a subcontractor found through an app. Before hiring, each candidate goes through a criminal background check, reference verification and an in-person interview. The company carries general liability insurance and is bonded, so your property and belongings are covered while we work. That structure exists precisely so Chester clients never have to wonder who is holding the key. We are glad to answer specific questions about vetting at the estimate.