Yes — background checks and insurance are non-negotiable here. Candidates for Chantilly routes are screened for criminal history, their references are called, and they interview in person. Once hired they are employees on our books, fully insured and bonded, which keeps both your home and our team protected. Ask us at the estimate and we will confirm the specifics of coverage for your Chantilly home directly. If a cleaner ever changes on your route, we let you know.