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How often can you provide service?

Our cleaning services can be provided on a weekly, every other week (bi-weekly), or monthly, depending on your cleaning needs. Virginia Housekeepers also offers cleanings for special occasions, as well as move-in, move-out cleaning services.

By |2024-05-14T15:31:37-04:00May 14, 2024||Comments Off on How often can you provide service?

How many people will be cleaning my home?

Virginia Housekeepers cleaning crews consist of two people. Occasionally, we may send our quality control manager with the team to ensure the quality of our services.  Larger homes may require a third or fourth team member.

By |2024-05-14T15:31:06-04:00May 14, 2024||Comments Off on How many people will be cleaning my home?

Will I always have the same cleaning team?

We make every effort to ensure that our regularly scheduled customers have the same cleaning team come to their home week after week, however, we may send a different crew due to illness, vacation or scheduling conflicts.  All of our cleaning crews are trained to provide a consistent service each [...]

By |2024-05-14T15:30:40-04:00May 14, 2024||Comments Off on Will I always have the same cleaning team?

What holidays do you observe and what happens if my regular cleaning falls on a holiday?

Virginia Housekeepers is unique in how we operate. For all of the major holidays (listed below), all of our cleaners have the option, if interested, to earn double pay during these specific days. Our cleaners are paid for these holidays but in some cases, they may not celebrate that holiday [...]

By |2024-11-15T09:20:40-05:00May 14, 2024||Comments Off on What holidays do you observe and what happens if my regular cleaning falls on a holiday?

What should I do about my security alarms on my house cleaning day?

Please ensure that if your home is equipped with a security system it is turned off or disarmed on the day of your scheduled cleaning. If you choose to provide us with instructions for arming or disarming your security alarm, we will not be responsible for any alarms that may [...]

By |2024-05-14T15:29:46-04:00May 14, 2024||Comments Off on What should I do about my security alarms on my house cleaning day?

Do I tip the cleaning crew?

Our team members are compensated based upon reviews and the quality of their service and do not expect tips, however, the teams do appreciate them and are allowed to receive them if you would like to leave them a tip as recognition for exceptional work. You can leave a tip [...]

By |2024-05-14T15:29:25-04:00May 14, 2024||Comments Off on Do I tip the cleaning crew?

What if something in my home is damaged or broken during a cleaning?

We do our best to handle your things with the utmost care; however, sometimes accidents cannot be prevented.  Should damage or breakage occur while we are cleaning your home, we will make every effort to repair the item or replace the item should repair not be possible. Insurance claims will [...]

By |2024-05-14T15:28:28-04:00May 14, 2024||Comments Off on What if something in my home is damaged or broken during a cleaning?

Do you wash the windows?

Depending upon the type of service, interior window glass cleaning is included along with cleaning the window sill and frame (up to 8ft). We can offer exterior window cleaning (up to 8ft) for specific types of windows for an additional charge (the kind that fold-in and are accessible from the [...]

By |2024-09-04T10:21:54-04:00May 14, 2024||Comments Off on Do you wash the windows?

What doesn’t Virginia Housekeepers clean?

Here at Virginia Housekeepers our goal is to provide a consistent, quality cleaning services to all of our customers during each visit. We customize our house cleaning services to fit your home’s unique needs and budget. To provide this level of exceptional service to all our valued customers there are [...]

By |2024-09-04T10:32:13-04:00May 14, 2024||Comments Off on What doesn’t Virginia Housekeepers clean?
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